Frequently Asked Questions
Everything you need to know about shopping with Elycura.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. Since fits can vary between contemporary and classic styles, we recommend measuring a similar garment you already own to ensure a perfect fit.
What is Elycura's return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label. Please note that final sale items are not eligible for return.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion essentials sooner. You will receive a tracking number via email as soon as your order ships.
Does Elycura ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for your convenience.
How should I care for my Elycura garments?
To maintain the longevity of our fabrics, we recommend following the specific care instructions on the inner label of each garment. Generally, we suggest washing in cold water and laying flat to dry to prevent shrinkage and preserve color.