Returns & Exchanges

At Elycura, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. If your new fashion piece isn't the perfect fit, our streamlined return process ensures a quick and easy resolution.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely place the items in their original packaging with all tags attached to ensure they are protected during transit.

3

Ship It Back

Print the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing